I would like to write briefly about the positive experience I have had dealing with Mr. Thornburgh.
Though our office has yet to determine if we can move forward with a purchase, Chris has already shown himself to be incredibly knowledgeable about the entire process of replacing a pan/ceph. He took the time to explain all aspects of the process and was very well-versed on the product itself.
His manner is both professional and friendly. When I leave a message, he returns it promptly with answers to my queries.
In this business, there are way too many people who simply do not know what they are doing and it is very frustrating from the perspective of a practice manager. Luckily, Chris is not one of those people.
To sum up, I appreciate working with such a capable vendor and would recommend him to colleagues.
